Once you get into the account, you can navigate to "Playback Settings". Then you should click on the link called "Account". To turn off HD streaming, you will need to click on the user icon, which is located in the top right-hand corner. However, you don't need to worry too much about this problem because there is a possibility to turn off HD streaming. If bandwidth allocated to you is not enough, you will have to experience Netflix audio and video out of sync. HD streaming would consume a lot of bandwidth. Once the problem is fixed, you can start enjoying the content on the Netflix connection again. The internet service provider will take a look at your connection and see whether there is any problem with it. Or else, you can get in touch with your internet service provider. Therefore, it is better to remove all the other devices connected to the internet router and check if you can get Netflix audio and video to be in sync.Įven if this method didn't work, you can think about resetting the router. When more than one person is using the internet connection, or when multiple devices are using the same internet connection, the connection speed can get limited. If the speed of your internet connection is low, your audio and video will be out of sync. You need to take a look at the speed as well. Here, you need to make sure that your internet connection is working. If switching the browser to a new one doesn't work, you need to go ahead and take a look at the internet connection. You will fall in love with the overall experience that you can secure by using this kind of browser. Only such a browser can deliver a hassle-free experience to you. While you look for a new browser to enjoy the Netflix connection, you must make sure that you are picking a secure, reliable, and fast browser. Hence, you need to switch to another browser and move forward with it. Some of the browsers are not in a position to deliver the best possible experience to you with syncing audio and video content. What To Do If Netflix Audio Is Out of SyncĪs the very first attempt, you can think about using a different browser. 02 Other Issues When Watching Netflix Video Part 1.